Last updated: 30/01/2026
1. Introduction
Fast-food Kebab Istanbul (the “Restaurant,” “we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, and disclose Personal Information.
This Privacy Policy applies to information we collect through:
Our food ordering website (the “Website”);
Email messages that link to this Privacy Policy or other communications with you; and
Offline business interactions (such as in-store orders).
Collectively, these are referred to as the “Services.”
2. Personal information (PI)
The Services may collect the following Personal Information:
Name & Contact Details: first and last name, title, email address, telephone number, postal address
Account Information: username and password (if an account is created)
3. Collection of PI
We and our service providers collect Personal Information in several ways, including when you:
Create an account
Place an order
Contact customer service
We need this information to provide the requested Services.
4. Use of personal information
We and our service providers use Personal Information for the following purposes:
Providing the functionality of the Services and fulfilling orders
Communicating with you regarding your orders
Sending newsletters and/or marketing communications (where permitted by law)
Business analysis and reporting
Aggregating and/or anonymizing Personal Information for statistical purposes
5. Disclosure of personal information
We may disclose Personal Information to:
Oracle, provider of the Oracle Restaurants eStore platform, which we use for order management, marketing campaigns, and aggregated analytics
We do not sell your Personal Information.
6. Security
We use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization.
If you have questions about our security practices, please contact us as described below.
7. Rights and access
You have rights regarding our use and disclosure of your Personal Information, including:
Marketing PreferencesYou may opt out of:
Marketing emails by clicking the unsubscribe link in our emails or contacting us
Marketing text messages by replying STOP or contacting us
Even if you opt out of marketing communications, we may still send administrative or order-related messages.
Access, Correction, and DeletionSubject to applicable law, you may request to:
Access, correct, or update your Personal Information
Restrict or object to processing
Request deletion of your Personal Information
Request a copy of your Personal Information (data portability)
Requests can be made using the contact details below.
8. Retention period
We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal and accounting obligations.9. Sensitive information
Please do not send us sensitive Personal Information (such as information relating to health, religion, political opinions, biometric data, or criminal history) through the Services.10.Contacting Us
The entity responsible for the collection and processing of Personal Information is:
Fast-food Kebab Istanbul
Rue de la Samiane
01290 Crottet
France
SIREN: 944 506 005
Email: kebabistanbulcrottet@solutioneva.com
Phone: 03 85 50 98 35
Because email communications are not always secure, please do not include credit card details or other sensitive information in emails.
11. Updates to this privacy policy
The “Last Updated” date indicates when this Privacy Policy was last revised.12. Additional info
This Privacy Policy is governed by applicable French and European (GDPR) data protection laws.